Unfortunately, we do not offer refunds unless a show is cancelled.
If there has been a significant change to the event such as a location change or date change, we will send an announcement to all ticket holders with details as to whether refunds are available.
If an event has been changed and the announcement includes a deadline for refund requests, we can not refund orders submitted after that deadline.
We cannot offer refunds due to scheduling conflicts, illness, or other personal issues.
If you have physical tickets or Print-at-Home tickets or mobile tickets, and they do not explicitly state “Tickets are Non-transferable”, then someone other than yourself can use them. If you have ordered tickets as Will Call, please contact us for clarification on whether someone other than yourself can claim your order.